As an Account Manager you will be supporting the account management for a range of Oomph! Clients across all of the care home products. You’ll be a key point of contact for exec-level clients, these are people with who you will build great relationships.

You will be supporting to produce client reports and participating in virtual and face-to-face meetings as well as chatting to clients on the phone and on email. What feedback are you getting from the clients and from the data you’ve analysed? You will be condensing this for the team and looking at ways to push product improvements and company decisions.

You might be introducing clients to exciting and fun new features across the Oomph! Products or platforms. How are these initiatives going? You’ll be communicating progress to the team at the top! Phew!‍

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What makes a great Oomph! Team member?

• You are really interested in the work that Oomph! are doing and want to learn more as you go along.
• You’re very good at looking at data and making decisions based on what you’ve found out.
• You are super organised and feel comfortable having a large number of clients to look after and support.
• You are a quick learner and can move and shake around as the business changes.
• You’re quite good with numbers and can spot a sales opportunity when you see one.

If you’ve got it flaunt it (if not, Google it!)

• A degree or background in psychology, business studies or related fields is a plus, but don’t worry too much if you don’t have this experience, it’s not essential to the role.

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